German Audio Tech, LLC.

Milos M 2 weeks ago

These guys rock!! Their product is top notch, custom built stuff works exceptionally well, shipping / support / value for the buck / all great. Will definitely use again and highly recommended!! A++ ~ 2001 E38 Sport ~

Ádám Mag 2 months ago

Absolutely unacceptable experience. I placed my order a long time ago, and it still has not been shipped. The lack of communication and complete disregard for customers is shocking. I have repeatedly tried to get clear answers, but instead I was met with nothing. At this point, I have reported the transaction to my bank and have also contacted the relevant consumer protection authorities because I no longer have confidence that this company intends to fulfill my order in a reasonable timeframe. I strongly advise anyone considering ordering from German Audio Tech to think twice. In my experience, this company has failed to provide even the most basic level of customer service or professionalism. Until my order is either shipped or refunded, I cannot recommend this business to anyone.

Kym Blair 2 months ago

Beware — Dishonest audio company. I bought a new digitizer for my car’s navigation syetem that German Audio Tech claimed would fit my make and model. They were very slow to ship it to me, but after multiple inquiries they finally shipped it. I paid a local audio company over $1,000 to install it, but after disassembling my dash they discovered the new digitizer wouldn’t fit my car. They provided side-by-side photos of the original digitizer and the new digitizer. I asked German Audio Tech to exchange the incorrect digitizer for a correct digitizer. They asked me what is the correct digitizer and I provided part numbers and photos. Then they went silent. I sent many emails, texts, voicemails, and letters, but they wouldn’t answer. Finally, I requested an RMA and refund (again via voicemail, text, email, and postal letter). Again, no response. I returned their digitizer in original condition and original packaging and tracking, and with a letter of detailed explanation and photos, and requested a refund. German Audio Tech signed for the return package, but never contacted me or refunded my money. I continued to leave voicemails, write letters, send texts and emails. They never respo

Nance Tapley-Peck 4 months ago

Horrible horrible horrible! Drove 1.5 hrs to his "shop" which was a PO Annex with my Mercedes radio. On/off button quit working. Would never fix it. After many calls and emails, the only way I got his attention was to write bad reviews. Said if I took them off, he'd repair for $500. NEVER REPAIRED, KEPT MY RADIO! PO manager tried to help but said he was like this. Ended up buying one on ebay for half the price. Glad I'm writing this review.

T A 6 months ago

DO YOUR RESEARCH —GERMAN AUDIO TECH (Better Business Bureau “F” Rating) In January 2025, I contacted German Audio Tech about repairing the dim display on my BMW E36 Model C33 radio. They confirmed by email that they could perform the repair. I paid in full, they issued a work order, and I shipped the unit. After they received it, communication slowed, and I went several weeks without clear updates. Phone calls went unanswered. I had no visibility into what was going on. After filing a BBB complaint, the company replied that the radio was “unrepairable,” and yet they still did not return it. My credit card company refunded the service fee. Months later, when I again asked for my radio back, I was told it had been discarded as “e waste”—something I never authorized. They later offered to sell me a refurbished replacement instead. It’s now 2026 and my original radio is still gone. My experience involved unclear communication, no resolution, and the loss of my property. I strongly encourage others to review publicly available information—including the company’s Better Business Bureau profile and customer feedback on multiple sites/auto forums—before deciding whether to use their refurb